FSCA Press Release-The FSCA provisionally withdraws the FSP licence of Mixirite (Pty) Ltd

Key dates

2026-06-24

FSCA decision to provisionally withdraw the FSP licence of Mixirite (Pty) Ltd (licence number 52110), pending completion of an investigation and consideration of the firm’s submissions

Suggested considerations

• Firms should consider reviewing their sales practices for online trading and call-centre channels to identify and remediate any aggressive, manipulative or high-pressure techniques that could be viewed as creating client harm or mis-selling risk.
• Compliance teams may wish to confirm that all financial advice and intermediary activities are provided only by authorised representatives recorded under the firm’s FSP licence, including where services are delivered through outsourced call centres, affiliates or introducing brokers.
• Firms should consider assessing marketing materials, scripts, social-media promotions and platform messaging to ensure they do not imply guaranteed or unrealistically high returns, particularly for leveraged or speculative products such as forex and CFDs.
• Compliance teams may wish to test whether suitability and needs analyses are being performed consistently for relevant advice and intermediary services, and whether these assessments are properly documented in client files before onboarding or product activation.
• Firms should consider strengthening risk disclosures for retail clients trading leveraged or speculative products so that warnings are prominent, product-specific, understandable and aligned with the actual risks of loss and volatility.
• Control and supervisory functions may wish to enhance monitoring of representatives and introducers, including review of sales calls, chats and digital onboarding journeys, to detect patterns of pressure selling, misrepresentation or advice by unauthorised persons at an early stage.
• Firms operating online trading platforms should consider checking that their licence status, scope of authorisation and platform branding are clearly and accurately presented to clients, and that no impression is created that activities fall outside the authorised categories under the FAIS Act.
• Compliance teams may wish to document how their current controls address the conduct themes highlighted by the FSCA (authorised status, advice boundaries, sales conduct, suitability and risk disclosure) to be able to demonstrate a proactive approach in the event of supervisory queries or thematic reviews.

What changed

The FSCA has imposed a provisional withdrawal of Mixirite (Pty) Ltd’s authorisation under its FSP licence, effectively prohibiting the firm from carrying on further financial services business or receiving additional client funds while an investigation is ongoing. This is not a rule change but an enforcement and supervisory step under the Financial Advisory and Intermediary Services (FAIS) Act and the broader FSCA conduct mandate, and it immediately restricts Mixirite’s ability to provide intermediary services or advice to retail clients through its online platforms. The FSCA has publicly articulated specific conduct concerns: alleged use of aggressive, manipulative and high-pressure sales techniques; provision of financial advice by unauthorised persons; marketing that suggests unrealisti

Who is affected

• South African licensed financial services providers (FSPs) operating online trading platforms
• South African FSPs offering retail forex, CFD, derivatives, commodities and index trading services
• Broker-dealer style intermediaries and introducing-agent models marketing speculative trading products to South African retail clients
• Compliance, conduct-risk and legal teams at South African FSPs that rely on call-centre, social media or other high-pressure sales channels for client acquisition

Related regulations

• Financial Advisory and Intermediary Services Act, 2002 (FAIS Act) and subordinate conduct standards issued by the FSCA
• FSCA conduct standards and guidance relating to suitability, advice, disclosure and fair treatment of customers in retail financial services
• South African forex and derivatives conduct requirements under the FSCA’s market conduct mandate (including rules applicable to OTC derivatives and CFD providers)